FAQ
01
Product information
01. Are your chocolates gluten-free?
Many of our chocolates do not contain gluten. For specific ingredient details, please check the product descriptions on our website.
02. Are your chocolates gluten-free?
Many of our chocolates do not contain gluten. For specific ingredient details, please check the product descriptions on our website.
02
Ordering and shipping
01. Do you ship internationally?
Yes, we offer international shipping. Shipping rates and times vary depending on the destination.
02. How long does shipping take?
Shipping times vary based on the destination. Typically, domestic orders take 3-5 business days, while international orders may take 7-15 business days.
03
Returns and exchanges
01. What is your return policy?
We do not accept returns. All sales are final. Please consider your purchases carefully.
02. Can I exchange an item?
We do not offer exchanges. Please ensure that you review your order before purchasing.
04
General
01. How should I store my chocolates?
To ensure the best quality, store your chocolates in a cool, dry place away from direct sunlight and strong odors.
02. Do you offer gift wrapping?
Yes, we provide gift-wrapping services for a small additional charge, which is perfect for special occasions.
03. How can I find out about new products or promotions?
Subscribe to our newsletter, or follow us on our social media channels for the latest updates on new products and exclusive promotions.